Top Salesforce Summer '23 Commerce Cloud Features

Every year Salesforce comes up with three release updates. The release notes are designed in a way to enhance and boost mundane, day-to-day activities. The Commerce Cloud updates in this blog include new and enhanced B2B and D2C commerce capabilities, Omnichannel Inventory, Salesforce Order Management, and Salesforce Payments.

With the Search Results Rules API, you can personalize Store Search.

Utilize the new Connect REST API resource to specify criteria for search results. Set an include rule, for instance, to search for "couch" and other synonyms like "sofa" in addition to the original query.

Where: The Enterprise, Unlimited, and Developer editions of B2B Commerce and D2C Commerce are affected by this change.

Keep Up With Inventory Reservations.

The new reservation field on the Transfer, Fulfill, and Unreserve Inventory Reservation APIs allows you greater visibility into Omnichannel Inventory and storefront activity. With the inventory service, you may utilize this feature to follow a reservation. Additionally, the reservation ID is included in the SKU activity logs for tracking and troubleshooting purposes.

Where: For the Enterprise, Unlimited, and Developer editions of Lightning Experience, this update is applicable.

Pick Tickets: Quick Order Fulfillment.

Pick numerous orders simultaneously by using pick tickets. In addition to selecting and bundling orders with similar shipping kinds, associates can also track the selection of all bundled items. Associates can filter new fulfilling orders by delivery mode.

Where: This modification is applicable to Enterprise, Unlimited, and Developer editions of Lightning Experience.

B2B and D2C Commerce: Placing an Order on behalf of a Customer.

Order on Behalf Of allows you to place direct B2B and D2C orders on behalf of customers. Allow account managers and customer service representatives to place orders for D2C and B2B clients.

Where: This modification is applicable to Enterprise, Unlimited, and Developer editions of Lightning Experience. Order on Behalf of D2C needs an OMS Growth License.

Use the Commerce Setup Assistant to set up your organization quickly.

With the help of the Commerce Setup Assistant, you can quickly configure your org for Commerce. The assistant makes org preferences more efficient and adds styles for Commerce objects that contain the data you require for Commerce records.

Where: The Enterprise, Unlimited, and Developer editions of B2B Commerce and D2C Commerce are affected by this change.

How: Visit Feature Settings | Commerce | Commerce Setup Assistant from Setup.

Create LWR stores with the same LWR components and technology for B2B and B2C stores.

Based on the Lightning Web Runtime (LWR), you have the option to establish a store using either the B2C or B2B template. The B2B shops Aura template is no longer accessible. You can construct B2C and B2B stores utilizing the same technology and components if your stores share a platform. Furthermore, the LWR components are simpler to alter since they employ building blocks, which divide substantial components into more manageable pieces. We advise moving your B2B store to an LWR template if it was created using an older Aura template.

Where: B2B Commerce and D2C Commerce in the Enterprise, Unlimited, and Developer editions are affected by this change.

How: Select Stores, followed by Create a Store, from the Commerce app's navigation menu to create a store based on LWR. The LWR template you intend to utilize should be chosen.

Provide a Single Location for Merchants to View Payment Information.

retailers have a single location to view payment information. Each processed payment's status, amount, payment method, and client name are quickly displayed in the Payments Workspace. By payment status, you can filter the workspace list view in the left panel.

Where: The Lightning Experience and all versions of the Salesforce mobile app in the Enterprise, Unlimited, and Developer editions are affected by this change.

How: Go to the Payments app and choose Payments Workspace.

Enhance the Customer Experience with a Wishlist.

Add a Wishlist to your storefront to improve the purchasing experience of your customers. From the product detail page, customers can add goods to their wishlist. They can get to the Wishlist page by clicking on the heart icon in the top or by going to the My Account menu. They can remove goods or add them to their cart from the Wishlist page.

Where: This modification affects B2B Commerce and D2C Commerce in the Enterprise, Unlimited, and Developer editions.

How: Go to the Wishlist page in Experience Builder and customize the Wishlist and Wishlist Product components.

Should you plan to implement these aforementioned mighty features in your Salesforce instance, get in touch with our experts at Apphienz right away. Visit our website to know more about our services and write to us at info@apphienz.com for further queries.